aha!infoline: free advice for professionals

Who is the advice for?

For healthcare professionals (e.g. doctors, medical practice assistants, nursing staff), pharmacies, as well as people working in educational or care settings as well as other professionals who advise individuals with allergies, intolerances, respiratory or skin conditions.

What the aha!infoline offers you

• Professional assessment of questions and cases from your daily practice
• Triage and safety: when is self-managementsufficient and when should a doctor or specialist be consulted
• Communication support: explaining clearly, addressing uncertainties, and clarifying next steps

• Reliable information and appropriate support options that can be passed on to affected individuals

Our areas of expertise

Our team of experts specialises in various topics, including:

• Pollen allergy
• House dust mite, animal dander, or mould allergy
• Allergic asthma
• Food allergies
• Intolerances (e.g. lactose, fructose, histamine)
• Insect venom allergy
• Contact allergies (e.g. nickel, fragrances, cosmetics)
• Urticaria (hives)
• Eczema (e.g. atopic eczema / atopic dermatitis, hand eczema)
• Drug allergy
• Severe allergic reactions (anaphylaxis)
• Light reactions / “sun allergy”

 Our expert team does not provide medical diagnoses. In case of an acute emergency, call the emergency number 144.